Terms of Use
These terms are an agreement between you and Knoctal ("we", "us") for your use of the Heartful app and website. By downloading or using Heartful, you agree to them. If you don't agree, please don't use the app.
1. What Heartful is
Heartful is a dhikr and tasbih app presented as a game. The dhikr, translations, references and event dates in the app are provided for personal remembrance and convenience. They are not religious rulings, and Islamic dates are calculated and may differ from local moon sighting. Please refer to qualified scholars and your local community for religious guidance.
2. Your license
We grant you a personal, non-exclusive, non-transferable, revocable license to use Heartful on devices you own or control, for your own non-commercial use, in line with these terms and the rules of the store you got it from.
You agree not to:
- copy, modify, resell, or redistribute the app or its art, music and content;
- reverse engineer the app, except where the law allows it;
- get around Full Access, or interfere with our servers or other people's accounts;
- use the app in a way that breaks the law.
3. Accounts
You can use Heartful without an account. To sync across devices you can sign in with Google, or with Apple on iPhone. You're responsible for keeping that account secure. You can delete your account at any time in Settings → Account → Delete account. Our Privacy Policy explains what we collect and how we use it.
4. Full Access subscription
Daily and Events are free. Heartful Full Access unlocks the Journey, Feelings, periodic reminders and sync across your devices. It is an auto-renewing yearly subscription.
- Length: one year, renewing automatically each year until canceled.
- Price: shown in the app and in the store before you buy, in your local currency. It may include taxes.
- Payment: charged to your Apple ID or Google Play account when you confirm the purchase.
- Renewal: the subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for the next year within 24 hours before the current period ends.
- Canceling: you can manage or cancel your subscription in your App Store or Google Play account settings at any time. Canceling stops the next renewal; you keep Full Access until the end of the period you've paid for.
- Free trials: if a free trial is offered, any unused part of it ends when you buy a subscription.
- Price changes: if the price changes, Apple or Google will tell you in advance, and where required ask for your consent before you're charged the new price.
- Refunds: purchases are handled by Apple and Google, so refunds follow their policies. Request one from Apple at reportaproblem.apple.com, or through Google Play.
- Restoring: use "Restore" on the unlock screen, or sign in with the same account, to get Full Access back on a new device.
If you bought a one-time Full Access unlock on Android before the subscription was introduced, you keep Full Access for as long as the app offers it, with no subscription needed.
5. Our content
The app, its art, music, design and code belong to Knoctal or our licensors and are protected by copyright and other laws. Fonts and other third-party components are used under their own licenses, which are included in the app.
6. Changes and availability
We improve Heartful over time and may add, change or remove features. We'll try to keep the app available, but we can't promise it will always work without interruption. If we stop offering Full Access, we'll give reasonable notice and won't renew your subscription.
7. Disclaimer
Heartful is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
8. Limitation of liability
To the fullest extent the law allows, Knoctal won't be liable for any indirect, incidental, special or consequential damages, or for lost data, arising from your use of Heartful. Our total liability for any claim is limited to the amount you paid for Heartful in the twelve months before the claim.
Nothing in these terms limits rights you have under consumer protection laws that can't be waived.
9. Ending these terms
You can stop using Heartful at any time by deleting the app and, if you have one, your account. We may suspend or end your access if you seriously or repeatedly break these terms. Sections 5, 7, 8 and 11 continue after these terms end.
10. App Store terms
If you got Heartful from Apple's App Store, these terms also apply:
- These terms are between you and Knoctal only, not Apple. Knoctal, not Apple, is responsible for Heartful and its content.
- Your license is limited to using Heartful on Apple devices you own or control, as allowed by the App Store's Usage Rules.
- Apple has no obligation to provide maintenance or support for Heartful.
- If Heartful fails to meet a warranty that applies, you may notify Apple, and Apple will refund the purchase price, if any. To the fullest extent the law allows, Apple has no other warranty obligation for Heartful.
- Knoctal, not Apple, is responsible for any claims relating to Heartful, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and consumer protection or privacy claims.
- If anyone claims Heartful infringes their intellectual property, Knoctal, not Apple, is responsible for dealing with it.
- You confirm that you're not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you're not on any U.S. Government list of prohibited or restricted parties.
- You must also follow any third-party terms that apply when using Heartful, such as your mobile carrier's.
- Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
11. Governing law
These terms are governed by the laws of Pakistan. Disputes will be handled by the courts of Pakistan, unless the consumer laws of your country give you the right to bring a claim where you live.
12. Changes to these terms
If we change these terms, we'll update the effective date above. If a change is significant, we'll tell you in the app before it takes effect. Continuing to use Heartful after that means you accept the new terms.
13. Contact
Knoctal
realnajmiter@gmail.com